Refund policy

At Zenithsupps.ca, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

1. Eligibility for Returns

To be eligible for a return, please ensure that:

• The product was purchased directly from Zenithsupps.ca.

• The item is in the same condition that you received it, unopened, and in its original packaging.

• You initiate the return within 30 days of the delivery date.

Please note that for health and safety reasons, we cannot accept returns on items that have been opened or used.

2. How to Initiate a Return

To start a return, please contact our support team at [Insert Support Email Address] with your order number and a brief explanation of why you are requesting a return. Once your return request is approved, we will provide you with instructions on where to send the package.

3. Refunds

Once we receive your item, our team will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

• If your return is approved, we will initiate a refund to your original method of payment.

• You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Shipping Costs

• Return Shipping: You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• Original Shipping: Since we offer free standard shipping (5–10 business days for Canada, 7–14 business days internationally), please note that if your order qualified for free shipping, the original cost of shipping the item to you may be deducted from your refund.

5. Damaged or Incorrect Items

If you received a damaged or incorrect product, please contact us immediately at [Insert Support Email Address] with photos of the item. We will prioritize a replacement or a full refund at no additional cost to you.

Contact Us

If you have any questions on how to return your item to us, contact us at: Zenithsupps.ca 129 Biscayne Crescent, Brampton, ON, L6W 4V3, Canada Email: info@zenithsupps.ca